![]() We will start with the Refresh section in this menu. The Function menu includes functions that automatically affect hard drives. The second menu is the Edit menu with the copy feature, in the Copy Function menu you will be given the option to select such as device identification, smart reading of data, smart reading threshold, finally viewing ASCII type (character codes based on latin letters). The first is the File menu, this menu has only a sub item that is exiting the program, you can press the shortcut Alt + F4 to exit the program. Menu in CrystalDiskInfo and how to use it I. When a program needs to access data from the drive to the outside, it will first check in the buffer memory to see if the data it needs is available, this mechanism will increase the power and speed of the system.Ģ. Buffer Size (Butter Size) : Indicates the size of the buffer memory of the hard drive, the task of this memory is to save the most recently accessed data from the hard disk.Firmware : Shows the version of the core software pre-hardened in the hard drive, this software will be activated when the hard drive is eligible, this process occurs before you boot the system.If over 55 degrees, your hard drive is experiencing serious problems, there may be a part of the hard drive under great friction, your hard drive may die at any time. Temperature : If the display temperature is below 49 degrees is normal, starting from 50 to 55 you can attach a cooling fan inside the case, or use other methods of cooling.Gray (Gray): If this state is your hard drive is having problems, but the software does not identify exactly what your hard drive is experiencing.Bad (Red): Worst condition, possibly reader or motor wear, surface scratched, or drive overheating.Warning (Yellow): Your hard drive is experiencing a problem.Good (Green) : This status displays a message that your hard drive is in good condition and has no problems.Health status (Health Status) : At launch, the status of your drive will notice 4 states, namely:.Edit interface, hard drive list and languageĪfter installing the software, launch CrystalDiskInfo and at the main interface you will see the following parameters to pay attention to: Menu in CrystalDiskInfo and how to use it Please attach the file in your next reply.Instructions for using CrystalDiskInfo on the computer Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. You will be presented with a page stating, " Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program ![]() ![]() NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: Endpoint Detection & Response for Servers
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